What our patients say about us

Here`s what people are saying about rapid response systems.

"Most amazing first aid care i have ever received at a Competition before,I unfortunately had a nasty fall which resulted in me landing in a ditch in the Derby!Dave and louise where with me within seconds along with Matt Broome and others,they were so reassuring and calmed me down so much as I was in shock and was very scared! After they realised I'd injured my back they did everything that was needed to get me back to the medical centre asap!Once i was there someone was by my side  every minute for 4 hours while i waited for an ambulance,this included rubbing an ice cube along my lips so they did'nt dry out to just holding my hand and reassuring me! I'couldn't thank this team enough for how amazing they truly are and how incredible each individual was,Debbie,Dave and Louise truly were outstanding!Highly recommended!"

Jessica Podmore

"We used Rapid Response this weekend at the Wales and West show ground when my friend had a nasty fall whilst showjumping.My son also cut his head open when he slipped over the following day!Debbie's and Davids services were second to none and we can't thank them enough.Highly professional and highly recommended x "

Helen Marie Bennett

"When i had a fall a few weeks ago the EMS were amazing.1 lady in particular was an absolute Angel.Debbie thank you so much for looking after me,you do an amazing job!"

Vicky Harris​

"I would like to thank the paramedic/first aid team at wales and west.I'm not a 

stranger to their service (unfortunately).Always superb Rebbecca Roberts they really are great,even when i try to convince them l've just sprained it.

Thanks all"

Carrie Davis

"Gotta say what an incredible on site medical team they have at wales and west.Took an absolute pearler yesterday and with a suspected fractured spine,they were effcient ,kind and fast to react.Best medical services of any show centre around.Thanks to everyone who sent well wishes,I'm ok but very fragile at the moment"

Sally Sharp

"Would just like to say a HUGE thank you to the paramedics on site at Wales and West yesterday.I had a pretty horrlfic fall in the castle arena early yesterday morning(of which i don't remember a thing!).They were fantastic and did everything they could to reassure me.I have just got home from the hospital with a bit of concussion and blurred vision in one eye but apart from that i was extremely lucky!Thank you again,you guys were amazing!xx"

Tila Winstone

"Superb service and extremely quick response ro accidents.Highly recommend"

Rebecca Roberts.

(show secretary David Broomes event centre)

"Received fast and thorough treatment from a great team.I felt totally safe,and well cared for.A thankyou is well earned "

Cadi Roe

"Briliant-Debbie was amazing she dressed my leg and ensured that i was given the best treatment.Patient care was 100% with a smile.Debbie has even followed up asking how i got on after.Thank you so much!Keep up the good work."

Can't thank the team of staff you have enough for today !! Big shout you to Debbie and Colin, the medics who were awesome with my daughter !! We are home, but she's fractured her collar bone so 6 weeks of no jumping, but she can't wait to get back to it

"I completed a “blended first aid at work” course with Rapid Response and feel so much more confident and better informed about what to do in an emergency.